Let’s Talk
Frequently Asked Questions
Yes. Most of our licenses allow you to use our products for client projects. Please review the specific license terms associated with the product you purchase.
After your purchase is completed, you can download your files directly from your account dashboard or through the download link provided in your purchase confirmation email.
We provide installation guidance and support. Custom installation services may be available separately depending on the project requirements.
Our themes are built to work with many popular WordPress plugins. However, compatibility with every third-party plugin cannot be guaranteed.
We recommend using a child theme for custom code modifications. Changes made directly to theme files may be overwritten during updates.
Support duration depends on your license. Details are available on the product page and during checkout.
We aim to respond to support requests within one business day, although response times may vary depending on support volume and holidays.
Yes. Refund requests are handled according to our Refund Policy.
Generally, refunds are not provided simply because you decide not to use the product after purchase.
Our standard support does not include custom development. However, we may offer custom services separately depending on project availability.
Get In touch
Feel free to contact us if you need assistance
We're here to help. Whether you have questions about our WordPress themes, HTML templates, licensing, customization, technical support, or partnership opportunities, our team is ready to assist you.
For urgent help
+880 1531 252102
Mail us 24/7
support@themejunction.net